Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with Willow Living. We are committed to delivering your order as quickly and efficiently as possible.

All orders are processed within 1–3 business days after payment is received.

Orders are not processed or shipped on weekends or holidays.

During periods of high demand, processing times may be slightly extended.

Estimated delivery times:

Please note that shipping times are estimates and are not guaranteed.

Once your order has shipped, you will receive a tracking number via email. Tracking information may take a few days to update after shipment.

Occasionally, delays may occur due to:

Willow Living is not responsible for shipping delays caused by carriers or customs authorities.

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the package is returned to us, additional shipping fees may apply for reshipment.

Willow Living is not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier.

If you believe your package has been lost, please contact the carrier directly and reach out to us for assistance.

If you have any questions regarding shipping, please contact us:

Willow Living
📧 chaikhanafc@gmail.com